testimonials
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We were away from home for an extended period of time. I use an app to remotely check the temperature in the house to be sure everything is ok. I hadn’t checked it for several days and when I did, the temperatures were way above where the air conditioning was set. Obviously, there was something wrong.
I called Problem Solved to see if they could determine what was wrong. I wasn’t home and wouldn’t be for a couple weeks, so this had to be done remotely on my part.
Problem Solved showed up the same day to check out the system. They discovered the failure in the system and gave me options to replace all the required parts. They also provided two estimates for replacing the entire system; one a low cost option and a second higher cost option but with greater efficiency.
Given that the system was quite old, I wasn’t willing to invest more money in it. I opted for the more efficient system that would also control temperature and humidity more effectively, as well as cost less to run.
Once I made the decision, Problem Solved was able to get the equipment and install the new system the next day. They got the system up and running and quickly cooled down the house to the target temperature and humidity.
Getting the system in fast was important to me because the humidity inside the house was higher than it should be. I was concerned about possible mold growth in a hot and humid environment.
But with Problem Solved’s quick response on installing and getting the system up and running, everything worked out great.
I highly recommend Problem Solved Home Services and will use them for all future HVAC needs.
Keith K
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Oh my goodness! After contacting several plumbing companies we could not get a plumber out to help us with our shower plumbing problem - probably because it was such a small project. When we finally got Rob's contact information from Google, he responded immediately and walked us through ... trouble shooting the problem to see if it was a simple fix or if he needed to delve deeper into the problem. We were able to take care of it - thus saving time and more importantly $$. This morning our 'old' water heater dropped dead so we reached out to Rob and he was at our home within the hour - diagnosed the problem and by 1:30 PM we have a new water heater installed and ready to go. He drained and removed the old water heater and all the rubbish that went with it. He left the area probably cleaner than how he found it. I cannot say enough about this gentleman! He is honest and hardworking, his pricing is fair, his demeanor is very respectful, he listens and actually hears what you're relating to him. He is patient and easy going. He explains everything in easy to understand terms. This business is a winner! He also does electrical and air conditioning - so, his card is on our refrigerator. Could not ask for better service than this!
On another note...he could have come out for the shower repair - charged us an exorbitant fee for his time and the fix - yet he chose to ask questions about our issue and trouble shoot, providing information, asking questions and resolving the problem. It saved our money, it saved our time, he spent his time, made no money...this is honesty. This is also why we will continue to use his services as well as refer him to anyone needing work done.
Gail S
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Rob is a true professional--and an all-around great guy. I called him today about a slow-draining issue, and he quickly diagnosed the likely causes over the phone. We scheduled a time, and he showed up exactly when he said he would--which, as you can imagine, is rare in this line of work. Rob was incredibly communicative throughout the process. Ultimately, he didn't perform any work because he couldn't replicate the issue, and--here's the kicker--he was completely upfront about not wanting to charge me for something that might not actually need fixing yet.
This kind of honesty is rare these days, especially in an industry where people often feel taken advantage of. In a world full of upsells and unnecessary repairs, working with someone like Rob is genuinely refreshing. I'm keeping his number on hand and absolutely plan to work with him again on a future project. As someone who's worked with many salespeople, I can't say enough good things about this experience.
Quang Do
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Excellent experience
Rob came to my house for a plumbing issue
I would highly recommend Rob and his company for all your needs
He is the service provider you welcome into your home
Rob is polite, knowledgeable, very accommodating and extremely helpful with offering solutions for future needs
He is a Vet, and a dog lover as well
Most of all he knows his trade and can be trusted
Do not look any further - he is EXCELLENT !!!
Services
Plumbing pipe repair, Plumbing leak repair
Mary G
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Rob from Problem Solved Home Services fixed a water leak in my attic, identified the source quickly and accurately, and replaced my old CPVC pipe with durable PEX-A piping. Rob was professional, efficient, and his workmanship was exceptional. The entire process was smooth and stress-free, including the all electronic invoicing and payment processing. I highly recommend Rob and Problem Solved Home Services!
Sanjeev T
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Had a plumbing issue , he came the very next day and fixed it !! Was very responsive with messaging and was such a reasonable price ! I would recommend him every time !
Nicole S
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Professional. On time. Explained problem. Came after regular work hours!
John G
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Rob responded quickly to our weekend plumbing emergency, gave us an accurate quote and our problem was solved within hours. Very friendly and professional, would highly recommend.
Donna A
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Arrived on time and did a great job. Cleaned up after service was completed.
Tina S
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Arrived on time and did a great job. Cleaned the mess after completion.
161 Lake House
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Rob was prompt and installed two new lights for us
Bruce L
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They responded quickly! The review of the problem and solution was very thorough and included options. They were able to get parts within an hour and had installed a new hot water heater in a reasonable amount of time. Very affordable. Highly recommend!!
Stephanie S
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Rob was very professional he listened to us and identified the issue with our plumbing clog. We received an estimate from one of the big companies in town. They were expecting a 2-3 hr job over $1000 to fix the issue. He is an exceptional plumber and professional. Rob was able to fix the issue in fifteen minutes and much less. I highly recommend him and his company. He is honest, knowledgeable, talented and trustworthy.
James K
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Our AC went out around 5 pm and i called desperately and he came and just finished at 7pm. Thats what i call service.
John F
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Rob arrived on time at 8:00 AM and had my gas quick connect for my new generator installed by 8:50 AM. I had already bought all the supplies that he needed which made the job both faster and cheaper. Rob has 20 years of experience working for someone else and recently went out on his own. He also does HVAC and electric. I will use him again.
Bill S
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Problem Solve Home Services got my AC unit up and running quickly. Rob provided professional service at a fair price, making sure everything was working properly. He even offered helpful suggestions on what to address in the future to avoid more issues. Highly recommend!
Viviana M
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Rob expedited service to us He was at our house really quickly after requesting his help with an electrical issue! He is very professional and was able to diagnose the problem within 30 minutes He service is exemplary at a reasonable (very low) cost I would and will recommend his service to family and friends!!!
Cheryl G
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Called at 8:00 am. Sent contact information. Text back for 9:30 appointment. Arrived at 9:20 am. Had a slow flow from Kitchen Faucet. I cleaned faucet screen and faucet hot/cold valve. He checked to be sure then tried shut off valves. Flow was good. He then checked faucet hose and cleaned it. It had a lot of crude in it. Working great now. Very knowledgeable and great personality. He finished in less than 15 minutes. Honest and reasonable price for service. Highly recommend. He offers other services and will use him for future projects.👍👍👍👍👍
Allen
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Rob came out to service our house- he was actually here within the hour. I had multiple outlets not working and he came and checked everything thoroughly and was able to have everything back in use quickly. On the way out I asked if he worked on generators and he took a look at it and also got it running- at no cost! Truly a gentleman and a kind soul. 10 out of 10 recommend!
Angela H
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We have had problems with our air conditioning system for years. And every time we got it worked on, the contractor would tell us that our system was screwed up, there was not enough room on the attic for the systems, etc. it was always a nightmare . We have had 3 other new systems installed over the years and it always took days and continued increases in price as the work proceeded. Problem Solved gave us a price , did the work in less than a day, cleaned up completely before they left and asked for not a penny more! How great is that. I’m enjoying great cool air with no continuing problems. I’m more than pleased.I would recommend this company without hesitation or reservation!
Connie p
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I had a water heater suddenly go out on me, and Rob responded immediately. He had everything up and running faster than I expected! His work is exceptionally clean and professional, and the pricing was very fair. I highly recommend this company. I’ll definitely be using their services again in the future without a doubt!
Services
Water heater installation
Andrew K
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I can’t recommend Rob and Problem Solved services more. I reached out last minute and he was at my door step within two hours. Great customer service, didn’t try to price gauge and efficient.
Price assessment
Reasonable price
Services
HVAC system repair
Nichole J
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I would recommend Problem Solved for plumbing services. Fair price, good work & dependable. I intend to use their services exclusively in the future.
David L
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I had a drain back up and start filling with water in a bathroom sink, nothing I did was helping. I sent a request in at 8:30pm on a Thursday and Rob responded right away. He offered to come out that evening but said it would probably be better for me to wait. Talked me through all the items I could do to mitigate the issue in the meantime and was very patient with me. He arrived perfectly on time the next morning, I'm in the Copperfield area, and evaluated my issue. He laid out several possible resolutions but reccomended I use the drain cleaner for now to save me money and give me the best possible outcome. He didn't charge me a dime for the trip and was so friendly. Highly reccomend for all of your home needs, it's so valuable to have someone you trust. He's been in the industry over 20 years but just started his business this year, he's fantastic!
Rachel S
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Once again, showed up on schedule, did a AC Checkup on both of my units, professional attitude, friendly service, always a pleasure to have my Problem Solved!
Stan Y
